Investigation outcomes - advice

This advice provides additional information about possible investigation outcomes.

Document ID number 2039, version 2, 1 March 2016.

Introduction

See Decision on outcome of investigation for tasks that must be undertaken.

At the conclusion of the investigation the decision to substantiate significant harm, or not, the rationale for the decision, and the 'outcome of initial investigation' activities, must be completed in CRIS.

Outcome of investigation phase

The possible outcomes are:

  • Substantiated – case planning required
  • Not substantiated (areas of concern confirmed)
  • Not substantiated (areas of concern alleged/verified/disproved/unable to resolve/unable to investigate)
  • No first visit attempted

Outcomes as recorded on CRIS

Substantiated – case planning required

There is evidence the child has suffered significant harm to their safety, wellbeing and development (including cumulative harm). Case planning is required to ensure the child is protected from harm and their safety, wellbeing and development is promoted.

Next steps may include:

  • closure where the parents have made reasonable decisions and taken actions to protect the child from future harm and promote their safety, wellbeing and development
  • referral to Child FIRST or directly to a community service as appropriate to the circumstances
  • further protective intervention
  • an application to the Court where the parents have not or are unlikely to take every reasonable decision and action necessary to protect the child from harm. 

Not substantiated (areas of concern confirmed)

No further action required

  • There is evidence of concerns for the safety, wellbeing and development of the child (including cumulative harm) that has been confirmed.  Parents have made reasonable decisions and taken actions to protect the child from future harm and promote their safety, wellbeing and development. 

Referral to services is not required. 

Significant concern for wellbeing of child – referral for service

  • There is evidence of significant concern for the wellbeing of the child and parents are willing and able to take every reasonable decision and action necessary to protect the child from harm and promote their safety, wellbeing and development.
  • Refer to Child FIRST or directly to a community service as appropriate to the circumstances.

Not substantiated (areas of concern alleged/verified/disproved/unable to resolve/unable to investigate)

No significant concerns

  • There is no evidence of significant concerns for the safety, wellbeing and/or development of the child (including cumulative harm).
  • Provide information and advice as appropriate to the circumstances and close.

Significant concern for wellbeing – referral

  • There is evidence of concerns for the safety, wellbeing and/or development of the child (including cumulative harm) that is unable to be confirmed by child protection.
  • Refer to directly to a community service as appropriate to the circumstances.

Unable to complete investigation

  • The investigation has been commenced but has not been able to be completed due to the child being unable to be located or moving to another jurisdiction. 

No first visit attempted

New information – no significant concern

  • New information has been received regarding the safety, wellbeing and/or development of the child that indicates the child’s parents have made reasonable decisions and taken actions to protect the child from future harm and promote their safety, wellbeing and development.  A team manager has authorised no first visit being attempted by child protection and the case to be closed.  

New information – significant concern for wellbeing – referral

  • New information has been received regarding the safety, wellbeing and/or development of the child that indicates the child’s parents have made reasonable decisions and taken actions to protect the child from future harm and promote their safety, wellbeing and development.  A team manager has authorised no first visit being attempted by child protection.
  • Refer directly to a community service as appropriate to the circumstances.

Unable to identify a location to visit

  • There is insufficient information to determine a location for a first visit to be attempted.  A team manager has authorised no first visit being attempted by child protection.
1