Case management

Introduction

This procedure relates to case management tasks and responsibilities in relation to a child subject to a protection order.

A protection order as defined in s. 275 of the CYFA is:

• an order requiring a person to give an undertaking
• a family preservation order
• a family reunification order order
• a care by Secretary order
• a long-term care order.

Procedure

Case practitioner tasks

• Undertake ongoing assessment of the risks, needs and development of the child.
• Develop and ensure implementation of a case plan in accordance with legal requirements, the provisions of the protection order and the child’s needs.
• Ensure a cultural plan is provided to Aboriginal children in out-of-home care.
• Plan and manage contact arrangements for the child and family in accordance with the protection order and case plan.
• Have contact with the child, parents and other family in accordance with the case plan and client contact statement.
• Facilitate referrals and engagement with service providers in accordance with the case plan.
• Maintain regular contact with professionals and community support organisations involved with the family and seek feedback about the family’s progress.
• Undertake placement related actions if a placement change is required.
• Participate as a care team member if child is in out-of-home care.
• Maintain client records.
• Arrange specialist child and family assessments, including medical assessments, in accordance with the protection order and case plan.
• Consult your supervisor on further court applications when required and complete court process.
• Register and follow-up any new familial and non-familial allegations.
• Consult your supervisor at key decision points.

Supervisor tasks

• Provide ongoing support and consultation to the case practitioner and endorse key decisions.

Case planner tasks

• Endorse the case plan and all court applications.
• Review the case plan at appropriate intervals.