Using the manual

Find the information you need by:

Search

Enter a key term in the search bar and click search. Select the page you require from search results.

Section headings

When you hover your mouse over a section heading, a menu appears that contains sub-sections. Click on a sub-heading to go to a page that lists all the content in that sub-section. Select the page you require from that list.

Left navigation

At the left of your screen, or at the top of your screen on the mobile version, a collapsible menu of all content in the manual is displayed. Where a title has a down arrow next to it, click on the title to expand the content under that heading. All content in the manual can be displayed by expanding the menu under each down arrow. Select the page your require when it is displayed.

Glossary

The glossary provides definitions of commonly used words, phrases, acronyms and programs. 

Colours

The manual uses coloured headings to indicate sections. For instance, headings in ‘Policies and procedures’ are always blue. If you are looking for a procedure and the headings are another colour, you are in the wrong section.

Quick links

The home page contains links to commonly accessed pages. 

Mobile friendly

The manual operates on mobile devices the same as on a desktop computer. To access the left navigation on a mobile device, click on the menu in the top black bar.

Access

The manual is accessible on the internet. However, forms used by child protection practitioners and some internal departmental policies are only accessible to departmental staff on the department’s intranet.

Assistance

If you have a question about child protection procedure, ask your supervisor. 

If you are having technical difficulties using the manual, use Contact us to seek assistance, or send an email to cpmanual@dhhs.vic.gov.au. We will respond as quickly as possible.

Feedback

We welcome your feedback. Use Contact us to send comments, suggestions or to let us know any errors you find.